Adding Collections [Community Managers Only]
Collections make it easy to organize related resources within your community. Collections help members find valuable content in one place.
How to use Collections
1. Create a Collection
Community Managers (CMs) can create collections by going to the Resources tab and clicking "Create Collection." Note that members will not see the collections section until at least 1 collection has been created.
2. Add Resources to a Collection
Resources can be added to collections via the options menu in (1) the resource viewer for a specific resource, or (2) in the collection view.
3. Reorder Collections
Arrange collections on the Resources tab to highlight priority content.
4. Reorder Resources within a Collection
Arrange resources within a collection to prioritize the most important content, or guide members through the resources in sequence.
5. Edit or Delete a Collection
CMs can modify a collection's title, description, or contents anytime. Deleting a collection doesn't remove its resources from the community.
Search results
Members will see that a resource is part of a collection when viewing that resource on the search results page. Clicking on the collection will navigate members to that collection page where they can view all resources within the collection.
FAQs
- Who can create, edit, and delete collections?
- Only Community Managers (CMs) have these permissions.
- Who can add/remove resources to/from collections?
- Only CMs can manage the resources within collections.
Use Cases for Collections
Training Modules
Group training materials, such as Certification or Rapid Rehousing guides.
Knowledge Base Categories
Organize announcements, such as Product Updates or Feature Rollouts.
Topic-Based Resources
Curate content around key topics, such as Awards 2024, Cybersecurity, or Homeless Management Information Systems (HMIS).
Onboarding
Simplify the onboarding process, such as Getting Started Guides or New Member FAQs.
Sequential Events
Keep track of recurring updates, such as Meeting Minutes or Weekly Email Summaries.
Collections make your community content more organized and easier to navigate. As a Community Manager, you can use them to guide members to relevant information and boost engagement across your platform.