November 2024 Release Notes
Features, enhancements, and fixes released by Civic Roundtable in November 2024.
Highlights
- Collections
- Analytics
- Enhanced email notifications
Collections
Collections make it easy to organize related resources within your community.
A Collection is a group of Roundtable resources assembled and organized by the Community Manager. Collections are perfect for organizing materials like training modules, topic-specific content, or onboarding guides. Located at the top of the Resource Library below the Featured Resources, Community Managers can create and manage Collections. When members view a resource in search results, they’ll see if it’s part of a Collection. Community Managers can also prioritize key Collections by rearranging them on the Resources tab and reorder resources within each Collection to ensure the most important content is front and center. For more information on Collections, please see our Collections Help Article.
Analytics
Community Managers now have access to community engagement analytics dashboards, enabling you to track engagement and identify opportunities.
Community Managers can access analytics for all the communities they manage through the top navigation bar. The dashboard updates in real-time and offers flexible date filters with the option to export insights to CSV. These tools help you understand member engagement, track platform adoption, and identify opportunities for growth. For more information on Analytics, please see our Analytics Help Article.
Enhanced email notifications
Email notifications have been revamped to reduce email volume, improve readability, and make it easier for members to manage their preferences.
- Batching: Notifications triggered close to one another are now grouped together to reduce email volume.
- Improved templates: Featuring community logos, member avatars, and enhanced formatting to make information more easily accessible.
- Enhanced digests: Including post content, upcoming emails, and a simplified layout.
- Simplified preference options: Combined notifications options into new sections, making it simpler for members to manage their settings.
Enhancements
Improvements to the platform that make it more powerful and easier-to-use.
- [🔔 Notifications] Email signatures have improved formatting when using “Reply to comment”.
- [📰 Posts] A clearer error message is displayed when a post’s content exceeds the file size limit.
Fixes
Issues addressed to improve the product experience.
- [🔔 Notifications] Notification "Reply to comment" emails now work from the Apple Mail app.
- [🔔 Notifications] Members are now always subscribed to new-post notifications after onboarding.
- [📰 Posts] Typing ":)" no longer suggests the "disappointed" emoji.
- [📰 Posts] Creating posts with large embedded images no longer freezes the feed.